---
title: How to Open a Ticket to Contact Support
description: You can Contact the Support Team directly on behalf of your  Employees if they require assistance
---

[Skip to content](https://help.nevvon.com/knowledge/how-to-contact-support#main-content)

English

Show submenu for translations

![Logo Portrait Tagline-2](https://help.nevvon.com/hs-fs/hubfs/Logo%20Portrait%20Tagline-2.png?width=400&height=106&name=Logo%20Portrait%20Tagline-2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://help.nevvon.com/knowledge?hsLang=en)
2. [Help for Managers](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en)
3. [Supporting Your Employees](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#supporting-your-employees)

# How to Open a Ticket to Contact Support

## You can Contact the Support Team directly on behalf of your Employees if they require assistance

1\. Go to the Employees Page.

![Screen Shot 2025-02-19 at 15.34.16](https://help.nevvon.com/hs-fs/hubfs/Screen%20Shot%202025-02-19%20at%2015.34.16.png?width=688&height=279&name=Screen%20Shot%202025-02-19%20at%2015.34.16.png)

2\. Search the Employee's name in the search bar and open their profile.  Click Actions in the top right corner and select Open Ticket

![Screen Shot 2025-02-19 at 15.35.09](https://help.nevvon.com/hs-fs/hubfs/Screen%20Shot%202025-02-19%20at%2015.35.09.png?width=265&height=232&name=Screen%20Shot%202025-02-19%20at%2015.35.09.png)

3\. The form will open in a new tab.  Simply fill out the information and click Submit.  This will go directly to our Support Team.  

 

Additionally, you can reach Support by emailing us directly at managersupport@nevvon.com 

 

 

 

 

 

 

 

 

- [Help for Caregivers](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#main-content)

    - [Getting Started](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#getting-started)
    - [Self-Directed Support](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#self-directed-support)
    - [Rewards and Recognition](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#rewards-and-recognition)
    - [Other](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#other)
    - [Still Need Help?](https://help.nevvon.com/knowledge/help-for-caregivers?hsLang=en#still-need-help)
- [Help for Managers](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#main-content)

    - [Getting Started](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#getting-started)
    - [Panel Settings](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#panel-settings)
    - [Core Actions](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#core-actions)
    - [Classroom Management](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#classroom-management)
    - [Forms](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#forms)
    - [Quizzes](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#quizzes)
    - [Reports](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#reports)
    - [Surveys](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#surveys)
    - [Supporting Your Employees](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#supporting-your-employees)
    - [Other](https://help.nevvon.com/knowledge/help-for-managers?hsLang=en#other)

[mailto:support@nevvon.com](mailto:support@nevvon.com)

Copyright © 2025, Nevvon